Wildix Plans and Pricing
The Power of Simplicity and Flexibility
At Wildix, we believe the path to finding the right communications solution shouldn’t feel like a maze.
That’s why our four subscription plans are straightforward and designed with clarity, purpose and your business needs in mind.
So, whether you’re a startup, a growing mid-size company or a large enterprise, we have a plan for you. And, don’t worry, there are no hidden costs or confusing terms.
That’s why our four subscription plans are straightforward and designed with clarity, purpose and your business needs in mind.
So, whether you’re a startup, a growing mid-size company or a large enterprise, we have a plan for you. And, don’t worry, there are no hidden costs or confusing terms.
Each plan is tailored to support the way your business communicates:
No matter the scale, our solution could revolutionize your communications.
Mix and Match With Wildix
We understand that companies need more than just a one-size-fits-all solution. That’s why, when you choose Wildix, you can combine multiple plans within the same system to fit the roles and needs of your team.
We want you to have the freedom to build your communications solution your way, with zero hassle and total transparency.
We want you to have the freedom to build your communications solution your way, with zero hassle and total transparency.
Ready to mix and match?
01.
First, simply choose the billing period that works for you: monthly, yearly or five‑year terms.
02.
Then, assign the correct number of subscriptions for each plan.
03.
Finally, find all your plans managed under one unified system.
Our Plans
Features:
Concurrent calls per user
2 calls
Devices per user
1 device
100+ phone services and mobility
External and internal calls
Agentic AI (Wilma AI):
*Voicebots only
Features:
Includes all PBX-Basic features, plus:
Concurrent calls per user
4 calls
Devices per user
10 devices
Agentic AI (Wilma AI):
Apps:
Web, mobile and desktop apps (Collaboration 7)
Collaboration:
Chat and web conferences with colleagues
Features:
Includes all UC-Essential features, plus:
Concurrent calls per user
8 calls
Webchat:
Chat with customers and personal contact-me links (WebRTC Kite)
Web Meetings:
Chat and web conferences with customers
AI Features Suite:
AI assistant in chat, transcriptions* and summaries
*With UC-Premium, you get 3 hours of transcription. For additional capacity, check AI + Data Boost Bundles.
*With UC-Premium, you get 3 hours of transcription. For additional capacity, check AI + Data Boost Bundles.
Integrations Hub:
Includes 250+ business integrations.
Check our Marketplace.
Features:
Includes all UC-Business features, plus:
CDR-View:
Company call activity reporting and stats
Features:
Concurrent calls per user
2 calls
Devices per user
1 device
100+ phone services and mobility
External and internal calls
Agentic AI (Wilma AI):
*Voicebots only
Features:
Includes all PBX-Basic features, plus:
Concurrent calls per user
4 calls
Devices per user
10 devices
Apps:
Web, mobile and desktop apps (Collaboration 7)
Collaboration:
Chat and web conferences with colleagues
Agentic AI (Wilma AI):
Features:
Includes all UC-Essential features, plus:
Concurrent calls per user
8 calls
Webchat:
Chat with customers and personal contact-me links (WebRTC Kite)
Web Meetings:
Chat and web conferences with customers
AI Features Suite:
AI assistant in chat, transcriptions* and summaries
*With UC-Premium, you get 3 hours of transcription. For additional capacity, check AI + Data Boost Bundles.
*With UC-Premium, you get 3 hours of transcription. For additional capacity, check AI + Data Boost Bundles.
Integrations Hub:
Includes 250+ business integrations.
Check our Marketplace.
Features:
Includes all UC-Business features, plus:
CDR-View:
Company call activity reporting and stats
Additional Plan Details
PBX-Basic Plan
A classic PBX experience, enhanced with the stability, security and innovation of the Wildix platform.
Benefit from intelligent call handling, as well as seamless call transfer and unlimited trunk access through Wildix telephony.
Ideal for:
- Employees without computer access who simply need reliable voice communication
- Deskless employees, such as warehouse workers using DECT phones, hotel room phones, fax workstations and doorphones
What's included:
- One device for each user
- Phonebook on phones (without presence)
- Voicemail
- Fax machine – FXS devices
- Doorphones devices
- Wildix telephony with unlimited trunks, IVR, ACD and timetables
- Intelligent call handling
- Call transfer function
UC-Essential Plan
This subscription includes voice calls, chat, web conferencing, document sharing and real-time presence information to stay connected with colleagues.
Access is available via web, desktop and mobile apps, ensuring seamless communication across devices and locations.
Access is available via web, desktop and mobile apps, ensuring seamless communication across devices and locations.
Ideal for:
- Back-office employees who need full telephony capabilities combined with internal collaboration tools
- Project collaborators
Everything included with PBX-Basic, plus:
- Collaboration 7: web, mobile and desktop apps
- 10 devices for each user
- Team chat and video meetings
- Presence
- File sharing
- Fax server for all users
UC-Business Plan
The UC-Business subscription unlocks full access to customer-facing communication and AI-powered productivity features such as real-time transcriptions and automatic call or meeting summaries, helping your team stay focused and responsive.
You can add customers to chat conversations, invite them to meetings and receive direct inquiries through your website widget or contact-me links, all enabled by WebRTC Kite.
With seamless integration into your CRM and business applications, all external communication is tracked and aligned with your workflow, enhancing both customer experience and operational efficiency.
You can add customers to chat conversations, invite them to meetings and receive direct inquiries through your website widget or contact-me links, all enabled by WebRTC Kite.
With seamless integration into your CRM and business applications, all external communication is tracked and aligned with your workflow, enhancing both customer experience and operational efficiency.
Ideal for:
- Customer-facing teams, e.g., sales, customer care and marketing teams
- Contact centers
Everything included with UC-Essential, plus:
- WebRTC Kite contact-me links and widget
- Chats and web meetings with customers
- AI-powered transcriptions and summaries
- AI assistant in chat
- Business integrations: HubSpot, Zoho, Microsoft 365, Google Workspace and more
- Two-way SMS and MMS
UC-Premium Plan
Designed for managers and supervisors, this subscription provides access to advanced reporting and analytics, offering real-time visibility into communication flows, workloads and team performance.
With these insights, you can track trends, identify bottlenecks and make informed decisions to optimize operations and drive results. A classic PBX experience, enhanced with the stability, security and innovation of the Wildix platform. Benefit from intelligent call handling, as well as seamless call transfer and unlimited trunk access through Wildix telephony.
With these insights, you can track trends, identify bottlenecks and make informed decisions to optimize operations and drive results. A classic PBX experience, enhanced with the stability, security and innovation of the Wildix platform. Benefit from intelligent call handling, as well as seamless call transfer and unlimited trunk access through Wildix telephony.
Ideal for:
- Managers
- Contact center supervisors
Everything included with UC-Business, plus:
- CDR-View: call activity stats and reporting
- Access to x-caracal: inbound contact center reports and stats
- Three hours of AI-powered transcriptions
- Wildix Business Intelligence: Two hours per month per license. More information on WBI.
Boost Your System With Add-Ons
Enhance your Wildix experience with extra power and flexibility
Once you’ve chosen the right mix of Wildix subscriptions, you can supercharge your system with add-ons designed to expand your capabilities, improve efficiency and deliver even more value to your business.
These optional tools are easy to activate and are tailored to your pain points — whether you’re looking to optimize your communications, increase automation or empower your customer-facing teams.
Available Add-Ons:
CLASSOUND
Simplify global calling with Wildix CLASSOUND.
Ready to use out of the box with every Wildix PBX, CLASSOUND offers high-quality global telephony with no configuration and seamless porting, allowing you to enjoy crystal-clear sound from any Wildix platform or device.
Ready to use out of the box with every Wildix PBX, CLASSOUND offers high-quality global telephony with no configuration and seamless porting, allowing you to enjoy crystal-clear sound from any Wildix platform or device.
Activate it on your PBX to get:
- A package of free outbound call minutes (per user)
- An SMS package (per user)
- DIDs (phone numbers) in 100+ countries
- Outgoing calls to 200+ countries and territories
Check the CLASSOUND page for more details.
AI and Data Boost Bundles
Transform your business communications with intelligent automation and comprehensive data management. These bundles combine cutting-edge AI capabilities with robust data storage solutions to help you streamline operations, enhance customer service and unlock valuable insights from every conversation.
At the heart of these bundles is Wilma AI. Wilma AI is an AI business and sales companion built with a set of Wildix Agentic AI features, including voice and chat agents that are intuitive to set up, scale effortlessly and require no coding.
With this bundle, you'll receive:
- Free AI agent hours (Wilma AI)
- AI-powered transcription hours for your calls and meetings
- Company Data Storage (5GB of storage and 3 months of data retention by default, or more can be purchased)
- A future-proof way to streamline your service and extract value from conversations
See the documentation for more info.
x-caracal
Gain control of your contact center with x-caracal.
Activated per system and complete with historical and real-time insights, x-caracal gives you complete visibility over your communications at scale.
Activated per system and complete with historical and real-time insights, x-caracal gives you complete visibility over your communications at scale.
With x-caracal, you'll get:
- Real-time liveboard for immediate insights
- Historical reports to track performance over time
- Exportable and scheduled reports via email
Additional requirements for x-caracal:
- Contact center managers need a UC-Premium subscription for x-caracal access
- Contact center agents need a UC-Business subscription or higher to be tracked via x-caracal
- At least 10 Business licenses need to be activated on the system to access x-caracal
Wizywebinar
Webinars are an essential tool for modern businesses and one of the most effective ways to reach a broad audience.
With Wizywebinar, you can empower selected users within your company to create and manage webinars within the Wildix ecosystem.
With Wizywebinar, you can empower selected users within your company to create and manage webinars within the Wildix ecosystem.
With Wizywebinar, you can:
- Run professional webinars directly within the Wildix ecosystem
- Easily host, present and engage audiences without third-party tools
- Benefit from high-quality hardware, such as a 4K Ultra HD webcam
Additional requirements for Wizywebinar:
- Users who will set up webinars need to be assigned a UC-Business or a UC-Premium subscription
PBX-Service
Companies can assign this subscription plan to park orbit users and any other virtual users who do not need SIP registration.
The PBX-Service can optimize your Wildix licensing by assigning lightweight subscriptions where full user functionality isn’t needed.
The PBX-Service can optimize your Wildix licensing by assigning lightweight subscriptions where full user functionality isn’t needed.
See the documentation for more info.
WebRTC Kite
Transform your website into a customer engagement hub with our fully integrated webchat widget. Seamlessly connected to Wildix phone systems, WebRTC Kite can be easily customized and installed on any website in minutes.
Features:
- Route conversations to specific agents, groups or chatbots
- Customize working hours, welcome messages and quick reply buttons
- Enable audio calls, video calls, screen sharing and file transfer
- Human and virtual agents can easily reassign Kite chats to other agents or groups
- Customer chat history is saved automatically
- Sync meeting scheduler with Google or Microsoft 365 calendar (available only with x-bees)
The WebRTC Kite widget comes ready to use with your Wildix PBX, no additional license required.
Learn more about WebRTC Kite.
Discover Our Vertical Products
x-bees: Built to boost sales
x-bees is the sales communication platform that can shorten your sales cycle, help you convert more leads and improve both internal and external communications.
The platform offers a complete communication and collaboration solution that unifies internal and external interactions across voice, video, chat, presence and file sharing. This also includes high-quality global calling, intelligent call handling, agentic AI and productivity tool integrations and professional webinar hosting.
Built for Salesforce, the platform also provides sales intelligence, extended cloud analytics and ready reports. This gives you better insight into your customers and sales funnel than ever before, so you can nurture prospects, adapt your processes to suit their needs and close deals easily.
The platform offers a complete communication and collaboration solution that unifies internal and external interactions across voice, video, chat, presence and file sharing. This also includes high-quality global calling, intelligent call handling, agentic AI and productivity tool integrations and professional webinar hosting.
Built for Salesforce, the platform also provides sales intelligence, extended cloud analytics and ready reports. This gives you better insight into your customers and sales funnel than ever before, so you can nurture prospects, adapt your processes to suit their needs and close deals easily.
Features:
Chat, call and videoconference with your teams, prospects and customers
AI tools, including AI voice and chat agents, AI assistant in chat and AI-generated call and meeting transcriptions and summaries.
Built to work with Salesforce, not just integrate
Integrated with WhatsApp, Gong and more
Live view dashboard: Real-time wallboard with calls, meetings and active chats
Sales intelligence: Capture and analyze all customer interactions (calls and meetings) and extract AI-generated insights
Cloud analytics: Ready reports on calls, meetings and chats (CDR-View, MeetingsView, ChatView)
Self-service tools to build your own reports
Meeting scheduler synced with Google and Microsoft 365 calendars
Free minutes for outbound calls
SMS package
x-hoppers: Connecting your store
x-hoppers offers you all the tools you need to increase sales, reduce shrink and shorten training time with ease.
To further enhance in-store operations, x-hoppers also provides a range of store-specific hardware and software features that can streamline both physical and digital processes, including push-to-talk messages, theft prevention solutions, smart call points and headsets that sync with our cloud-hosted smart communication platform.
x-hoppers includes everything already mentioned on this page, plus additional retail-specific features.
To further enhance in-store operations, x-hoppers also provides a range of store-specific hardware and software features that can streamline both physical and digital processes, including push-to-talk messages, theft prevention solutions, smart call points and headsets that sync with our cloud-hosted smart communication platform.
x-hoppers includes everything already mentioned on this page, plus additional retail-specific features.
